Terms & Conditions

OVERVIEW

This website is operated by lanewayscosmetics.com. “Laneways” “Laneways Cosmetics” “we” “us” “our site” “Site” or “Sites” refer to lanewayscosmetics.com The following Terms & Conditions, and any of the following rules, policies and notices posted on our site are applied the goods and services made available to you on the site and to all visitors or users of the site. By visiting our site and/ or purchasing products on our site, you agree to be bound by our Terms and Conditions. 

We recommend you to read the Terms and Conditions before accessing or placing any orders on our site as we reserve the right to update and modify the contents of this site at any time, but we have no obligation to update any information on our site. By visiting our Site, you agree that it is your responsibility to monitor changes to our site or check back before placing any order or accessing our site. However, any changes in our Terms and Conditions made after you have placed an order will not affect that order. 

Please note that headings used in this agreement are only for your convenience and will note limit or otherwise affect our Terms and Conditions. You understand and accept that personal information (not including credit/debit card information) provided by you maybe store on our database and maybe use with third parties.  Your credit/debit card information will not be stored in our database and will not be shared with third parties. 

 

INTELLECTUAL PROPERTY AND TRADEMARKS

All materials are provided on the site are considered a service to the users on the site and may be used only for personal and informational purposed only. You are not to copy, reproduce or make any form of modification to the work or materials provided on the site without express written permission by us. We owns all rights regarding our trade names, brand names, logos and trademarks and are advise not to be used without our prior written permission.

By posting on our Site, uploading to any one of our social mediums, and/or use our hashtag, you automatically grant us a right to use, reproduce, redistribute  or republish photographs, images, video, text, graphics, drawings or any content for commercial use, and in any form of media. 

You agree to be solely responsible for any content and all information you contribute on our Site or elsewhere in regards to our Laneways and all our products.  We will not be liable to any content and all information contribute by you anywhere else, including on our Site. 

Additionally, “Materials” on the Site is defined as all information of all data files, graphics, text, photographs, drawings, images, sounds, video or audio files of the Site.  We always tries to ensure that all “Materials” on this site is accurate and free of errors but we do not represent, warrant or responsible, either expressed or implied for the accuracy of the Materials.  By visiting the Site, your use of the Site is at your risk.  We reserves the right to not publish or remove any Materials from the Site at any time for any reason and without advance notice. Materials published and expressed on the Site are the personal opinions of the authors and do not represent nor reflect the views of Laneways Cosmetics.

 

ELIGIBILITY TO PURCHASE

By agreeing to Terms and Conditions, you are hereby agree that you are above the age of consent in your country or province of residence, and have given us your consent to allow any of your minor dependents to use this site. 

The Site is available only to individuals who have been issued a valid credit/debit card by a bank acceptable to Laneways Cosmetics, whose have authorised us to process a charge or charges on their credit/debit card in the amount of the total purchase price of the product which they purchase.  In addition, we reserve the right to limit multiple quantities of an item being shipped to any one or any postal address.

 

ORDERS

All orders are subject to acceptance and availability, items in your shopping bag are not reserved and may be purchased by other customers.  

Only after you have transferred money into Laneway's account and only after you have transferred money into Laneway's account, please send us your payment confirmation slip via Line (@laneways) or Email (hello@lanewayscosmetics.com). then we shall process your order and inform you of the expected delivery timeframe.

It is your responsibility to provide us with your current, complete and accurate information of your delivery name and address.  Packages undeliverable or delayed delivery due to the aforementioned are considered your responsibility and we are not liable to the outcome.  

We reserve the right to not accept your order if we are unable to obtain authorisation for your payment or if any shipping restrictions apply to any item, that the product ordered is out of stock or if you do not meet the criteria in our Terms and Conditions. 

 

WITHIN BANGKOK, THAILAND

Once you have transferred money into Laneway's account, please send us your payment confirmation slip via Line (@laneways) or Email (hello@lanewayscosmetics.com). 

After we've received your confirmation we will then process your order and shall inform you of the expected delivery timeframe. Depending on the method you choose on the delivery, if you choose standard delivery then typically will arrive within 2 to 3 days.  If you choose express delivery and and have placed an order before 12.00 pm ICT the order will be delivered before noon the next day. Otherwise, the normal express delivery is within 24 hours. 

 

OUTSIDE OF BANGKOK, THAILAND

Once you have transferred money into Laneway's account, please send us your payment confirmation slip via Line (@laneways) or Email (hello@lanewayscosmetics.com). 

After we've received your confirmation we will then process your order and shall inform you of the expected delivery timeframe. Typically will arrive within 2 to 3 days.  

 

INTERNATIONAL ORDERS

Please note that shipping fees is not included in the total cost of your product. If you want to get your hands on our products, we are happy to assist you. Simply email us at: hello@lanewayscosmetics.com

and we will contact shipping company and calculate your shipping costs for you. Typically, we use Kerry Express to ship to your country. Then your order is picked up by your local carriers. Any additional taxes or duties applied by customs at your destination are your responsibility. 

 

PRICING POLICY

 

Prices shown on the site are in Thai Baht (THB)

Prices for our products are subject to change without notice and we reserve the right at any given time to modify or discontinue any product without notifying our users. Laneways is not liable to you or to any third-party for any modification and price change. 

Taxes and duties maybe calculated upon the arrival of your order into your shipping destination. Some countries are not subjected to taxes and duties but those that do, as a recipient, you are liable for all the import duties, customer and local sales taxed according to the country you are shipping to. 

 

PRODUCTS

We have made our absolute best effort to display the colours and images of our products to appear as accurate as possible.  However, we cannot guarantee and do not warrant that the quality of our products, services and information obtained by you will meet your expectations.  

The descriptions of products or product processing are subject to change at anytime without prior notice as well as we reserve the right to discontinue any product at any given time without notifying you. 

 

PAYMENT

Payment must be paid in full at the time of ordering.  Payment can be made by any method that we have represented on the site that is acceptable to us.  We are not bound to supply the product before the payment is received in full and that you confirm that the credit/debit card that is being used is yours and have been authorised by the provider of the credit/debit card to use it.  If the issuers of your payment card refuses to authorise your payment to Laneways Cosmetics, we will not be liable for any delay or non-delivery of the ordered item.  

 

RETURNS AND EXCHANGES

As our product is cosmetic, we only accept return if the package is still intact (the product have not yet been opened and in the condition of unused). Returns that are damaged or the packaging that is no longer attached will not be accepted back and we cannot proceed your refund.

We can exchange the same item for a different colour based on our stock availability, and given that the package is unopened, remain unused and with original packaging still intact. Please note that delivery fees are not refunded in the process of returning.  In some countries where packages are sometimes subject to random inspection, we do not hold responsibility if damage to the packaging and products have been made during and/or because of the inspections. 

By submitting an order, you are solely responsible to any additional fees (import duties, customer and local sales taxed) that may incur from the customs of the country you are delivering too. 

 

CONTACT INFORMATION AND OTHER INQUIRIES

We will try our best to reply your inquiries as soon as possible.  We do not hold any responsibilities for any delay in our response.

 

LINE ID:  

@laneways (don't forget the @ sign in front) 

EMAIL ADDRESS:

hello@lanewayscosmetics.com